Frequently Asked Questions

Have Questions? Here are some answers.

All About Candles

How important is trimming the wick?


Trimming the wick will keep the candle burning evenly without black soot. If the wick is too long, it can't draw the wax up to the top of the wick, so the wick itself starts burning, thus you will see some soot. You should properly trim the wick to 1/4 " after each burn.




Why Soy?


Most candles on the market are made from Paraffin or a Soy/Paraffin combination. Paraffin wax is a petroleum by product, (refined gasoline) which is harmful to you and to the environment when burned. It is also know to contain toxins that according to the EPA are above the excess cancer risk with many multiple exposures. We only use a pure Soy wax in all of our products.




Have a Question you don't see here?


Please contact us at contact@michiganpuresoycandles.com or call us at (313) 399-1330. We'll gladly answer your questions and if they're helpful for others to know we will add them to our site.





Our Policies

Shipping & Return Policy


We will ship at the lowest feasible rate through USPS at your request. Please contact us to discuss shipment options outside of local delivery (within 25 miles of 48124) which are always free. If you are not satisfied with the product, please call or email at your earliest convenience to discuss return or refund options.




Privacy & Safety


None of your information will ever be shared with a third party.




Payment Methods


Michigan Pure Soy Candles accepts many forms of payment, including COD, Paypal, Venmo, and Cashapp. If you have questions regarding payment, please email or call us to discuss.





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